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Tenant Handbook

Emergency Do’s & Don’ts

Do's Dont's
FIRE  
Smother a wastebasket fire.
Pull alarm.
Use portable extinguisher.
Immediately call the property management office at 281-558-7674.
Proceed to the stairwells.
Don’t call the Fire Department before calling the property management office.
Don’t use elevators.
Don’t try to use fire hose, there are none

SMOKE ODOR ONLY

 

Call the property management office immediately.

Don’t call the Fire Department.
SMOKE  
Call property management office immediately
at 281-558-7674.
Pull manual alarm.
Proceed to stairwell exits.
Don’t lock doors.
Don’t use elevators.

WINDSTORM

 
Listen for weather service announcements.
Move to central areas on your floor.
Don’t stay near exterior windows.
Don’t go outside.
POWER FAILURE  
Call the property management office at 281-558-7674. Don’t leave your floor.

ELEVATOR MALFUNTION

 

Push BELL button.  Press emergency
telephone button, wait for instructions.     

Don’t panic.  The worst will be a short delay.
BOMB THREAT  
Listen carefully for details from caller.             
Call the Police at 713-255-2340.
Call the property management office at 281-558-7674.
Don’t panic.  Remain calm.

MEDICAL

 
Call Ambulance – 911. 
Call the property management office at 281-558-7674.              
Security personnel will escort medical
team to the appropriate floor.
Don’t move injured person, keep comfortable.
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