Tenant Handbook

Building Management

The management of Westchase Park Plaza is dedicated to making your work environment as safe and pleasant as possible.  The management office is located in suite 100.  Please do not hesitate to contact the management office at:

Phone:             281.558.7674

Fax:                 281.558.7676

The following is a list of onsite personnel:

Kimberly Guillory     Property Manager    kguillory@hertzgroup.com

Cynthia Castillo       Property Assistant    ccastillo@hertzgroup.com 

Jose Sanchez         Building Engineer     jsanchez@hertzgroup.com

• Introduction
  • Welcome
• Building Operations
  • Accounting
  • Building Management
  • Holidays
  • Leasing
  • Security
• Building Security
  • After Hours Access
  • Building Access
  • General Office Security
  • Key & Lock Policy
  • Lost and Found
  • Solicitation
  • Security Access Cards
  • Security Clearance
• Emergency Procedures
  • Overview
  • Bomb Threat
  • Civil Disturbance
  • Elevator Malfunction
  • Emergency Contacts
  • Emergency Do's & Dont's
  • Evacuation
  • Fire & Life Safety
    • City of Houston Fire Safety Plan
  • Homeland Security
  • Medical Emergency
  • Power Failure
  • Severe Weather
  • Toxic Hazards
  • After Hours, Weekend & Holiday Emergency Procedures
  • Hurricane
  • Suspicious Activity
  • Tornado
• Building Services
  • Building Signage and Directory
  • Cleaning
  • Elevators
  • Forms
  • Climate Control
  • Lighting
  • Maintenance Requests
  • Pest Control
• Policies & Procedures
  • Construction Rules and Regulations
  • General Rules and Regulations
  • Holiday Decorations
  • Moving Policy
  • Smoking
  • Insurance Protection
  • Pet Policy
  • Tenant Events
  • Corporate Sustainability
  • Tenant Alterations
  • Large Deliveries & Suite Work Reminder